Full Time
Penang
Posted 2 months ago
The Company
Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong network in 6 continents, and leading-edge technology.
Reporting to the Air Import Supervisor and Manager, the Lead Agent – Air Import will be based in Penang.
The Lead Agent – Air Import will be responsible:
- Ensure accurate and timely freight process flow and data entry into the operating system.
- Track and trace Air import files as required. (Either internally or externally).
- Ensure timely delivery of freight to customers for import shipments.
- Ensure documents are on time to send to customer or broker for custom purposes.
- Ensure accurate and on time for client and vendors billing.
- Meet customer service standards and interact with customers in arranging their international shipments.
- Maintain strong relationships with vendors.
- Comply to regulations and procedure at all times.
- Understanding the department process flow and looking for areas of improved efficiency.
- Ensure all customers standard operating procedures are updated and followed in the DLSOP and meet KPI standards following company procedure.
- Overseas communications and responding to emails and request both internal and external.
- Promote compliance in following all the company regulations and policies.
- Additional tasks as required to meet the Department needs.
The Requirements:
- Diploma/Degree or equivalent
- At least 2-3 years of related working experience.
- Understanding of transportation documentation and terms is a plus.
- Good computer knowledge and MS Office
- Well written and spoken English.
- Fresh graduates are encouraged to apply
Only shortlisted candidates will be notified.