Business Development Manager

Full Time
Penang
Posted 4 months ago

The Company

We are partnering with one of the top 10 global logistics and transportation service provider who has extensive market presence across the globe.

The Business Development Manager will be responsible to develop customer growth potential through end-to-end and value-added solutions selling all products and provide a unique customer experience and superior customer focus within the branch. The Business Development Manager will also develop new prospective and potential customers within the Northen Region.

The role

  • Ensure all global sales policies, processes, and guidelines.
  • Drive growth of the existing and new accounts by ensuring appropriate collaboration within Sales and across product functions.
  • Strengthen the customer relationship by driving appropriate company and customer stakeholder engagement in the Branch.
  • Focus on selling end-to-end and value-added solutions across all Products according to the strategic priorities defined in the Account Growth Plan.
  • Personally engage with all key decision makers within the Business Unit.
  • Engage in cold calls and customer visits to generate qualified leads and generate opportunity pipelines.
  • Maintain existing accounts and expand new lanes for business.
  • Propose account targets, particularly for new accounts that have not traded with the company for new business growth.
  • Attend bi-weekly meetings and review account pipelines, activities, and performance.
  • Review up-trading, down-trading, loss-making and newly gained trade lanes monthly and implement corrective actions when necessary.
  • Ensure any concerns and complaints of allocated accounts are escalated to related stakeholders or departments.
  • Coordinate among all product departments and ensure account growth plan is understood and supported across the Branch.
  • Utilize MS Dynamics for timely entry, sales cycle assignment (months ahead of RFQ), and setting volumes/flags in all opportunities and drive data quality improvement.
  • Ensure SLA’s & SOPs are on SharePoint / Shared Drive and regularly maintained.
  • Drive contract negotiations for optimal terms, in line with the company policy, and ensure proper storage of signed contracts and addendums in the management system.
  • Execute allocated tasks to support the company’s quality, health, safety, and environment objectives as documented in Share Point and comply with the QHSE policy.
  • Embrace sustainability, health, and safety in day-to-day activities, reduce environmental impact, and support communities and minimize workplace incidents.

The requirement:

  • Bachelor’s Degree in Business Admin, Economics, Marketing or Logistics preferred.
  • Minimum 3 – 5 years’ experience in sales in the logistics/ freight forwarding industry preferred.
  • Strong communication, interpersonal, presentation and negotiation skills.
  • Take ownership in managing accounts and provide excellent customer service.
  • Follow and act on market trends and industry developments.
  • Proficient in Microsoft Office Software.
  • Fluent in English – both written and verbal.

Only shortlisted candidates will be notified.

Job Features

Job Category

Sales & Marketing

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