Account Management Coordinator

The Company

Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 19000 employees globally, with strong network in 6 continents, and leading-edge technology.

The Account Management Coordinator will be responsible to:

• To perform the coordinating role and focus on specific designated customers of the company and take ownership.
• To participate in customer service reviews, customers satisfaction surveys and making analysis for the designated customers and for Account Management Department.
• To proactively providing administrative assistance to the Account Management department.
• To handle designated customer inquiries.
• To work closely with the account managers to uncover customer requirements, qualify opportunities and propose the right solution.
• To work together with the customer account managers to safeguard strategic relations with the designated key accounts.
• To review and implement process improvement where applicable.
• To be responsible for special projects as deemed necessary by the management.

The Requirement:

• Bachelor’s degree or equivalent.
• 1 – 2 years of working experience in logistics or supply chain industry.
• Strong written and verbal communication skills in English.
• Proficient in Microsoft Office Applications.

Only shortlisted candidates will be notified.